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Shipping and Delivery

Shipping And Delivery

Effective Date: 29/11/2024

At SkyLn Productions, we are committed to ensuring that any products, materials, or event-related items purchased or provided through our platform reach you efficiently and securely. This Shipping and Delivery Policy outlines how we handle the delivery of goods and related services.

1. Applicability

This policy applies to all physical and digital products or materials offered by SkyLn Productions, including event merchandise, tickets, and promotional items, where applicable.

2. Shipping Process

Order Confirmation

  • Once an order is placed, you will receive an email confirmation at the address provided during checkout.
  • Please ensure all details are accurate, as errors may delay shipping or delivery.

Processing Time

  • Orders are typically processed within 3-5 business days. For event-specific items, processing times may vary based on availability or production schedules.
  • Orders are not processed on weekends or public holidays.

Shipping Methods and Delivery Time

  • We partner with reliable courier services to ensure timely delivery. Shipping methods include standard and express options, depending on availability in your region.
  • Estimated delivery times:
    • Standard Shipping: 7-10 business days.
    • Express Shipping: 3-5 business days.
  • Delivery times may vary based on location, courier availability, and external factors such as weather or holidays.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.
  • Promotional offers, such as free shipping, will be explicitly mentioned during the checkout process.

4. Delivery Policy

Delivery Locations

  • We deliver across India. For international shipping, please contact us directly at skylnproductions2024@gmail.com to check availability and shipping options.

Delivery Attempts

  • Couriers will make up to three delivery attempts. If the delivery is unsuccessful, the package may be returned to us.
  • Re-shipping fees may apply for returned orders.

Recipient Responsibilities

  • It is the responsibility of the recipient to ensure someone is available to receive the package at the specified delivery address.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS. Use this number to monitor the delivery status of your package.

6. Undelivered or Lost Packages

  • If your order is delayed, lost, or not delivered within the estimated timeframe, please contact us at skylnproductions2024@gmail.com or +91 9949626881.
  • We will work with our courier partners to investigate and resolve the issue.

7. Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, notify us within 48 hours of delivery.
  • We may request photographic evidence and will arrange for a replacement or alternative solution based on the situation.

8. Event-Specific Deliveries

For event-related materials, such as tickets or participant kits:

  • Digital items will be delivered via email.
  • Physical items will follow the standard shipping process outlined above.

9. Contact Us

If you have any questions or concerns about shipping and delivery, please reach out to us at: